Funkhouser Real Estate Group
 •  email
Brought to you by , Funkhouser Real Estate Group, , scott@HarrisonburgHousingToday.com
Brought to you by , Funkhouser Real Estate Group, ,
Monday, September 22, 2025
Processing Feedback
After a buyer views your home, I will be following up with them to ask about how the showing went and to ask if the buyer has continued interest or follow up questions.  This feedback can be valuable - but only if we interpret it correctly. Most showing feedback tends to fall into one of the three categories below, and each will give us a slightly different sense of where that buyer stands in their decision-making process.

1. Not Interested, Thanks

This is the most definitive type of feedback. The buyer has ruled out the house, often for a specific and unchangeable reason -- perhaps the layout doesn't work for them, a room is too small, they'd want to make too many updates, or the price doesn't align with their expectations. While it's always helpful to hear why the buyer is not considering the house any longer -- this buyer is no longer considering the home, and it's very unlikely they'll return to reconsider it.

2. Still Thinking About It

This response often feels hopeful, but sometimes it's not as likely to result in an offer as we might think.  These buyers haven't ruled your house out, but they also haven't been convinced it's the house for them. They may continue to talk it over or compare it to other homes, but in most cases (perhaps 75% or more) they won't circle back with serious interest. That said, they could become re-engaged later, especially if there's a price change or if other options fall through.

3. Active, Tangible Questions

This is the best kind of feedback. This buyer is asking about utility costs, age of the roof, your timeline, or indicating they're talking to their lender - thus they are clearly considering a potential offer. While they still may decide to walk away, these questions show meaningful interest. They're gathering the final details they would need to make an informed decision -- and perhaps, to write an offer.

Understanding the type of feedback we receive can help us stay realistic about whether showing activity is (or is not) likely to translate into an offer.  Every showing will not lead to an offer, but recognizing the difference between polite feedback and true buyer interest can be helpful as we consider our next steps in working towards selling your home.